Agenda

9.30am – 9.45am

Registration and Coffee

9.45am – 10.15am

Introduction of Delegates and Delegates Requirements and Experiences

10.15am – 10.45am

The Parents’ View – What About Me? What are students and parents experiencing? The cycle of change, What Support can Parents Offer.  Nigel Humphrys, Head of Counselling Services at the University of Leeds

10.45am – 11.00am

Questions and Discussion

11.00am – 11.15am

Break (tea and coffee available)

11.15am – 11.45am

The Role of Parents in the Accommodation Process 1: Open Days.  Luke Parmenter, Schools & Colleges Manager and Rowan Triffitt, HE Fairs Co-Ordinator, Nottingham Trent University.

11.45am - 11.55am

Questions and discussion

11.55am – 12.20pm

The Role of Parents in the Accommodation Process 2: Pre Arrival Information, Arrivals and Welcoming, Security and Health and Safety.  Liz Hodgen, Deputy Chief Executive, Unipol Student Homes

12.20pm - 12.35pm

Questions and Discussion

12.35pm – 1.40pm

Lunch (provided)

1.40pm – 2.40pm

Parents and the Law - What Status do Parents Have in Student Housing? Parents and their contractual position, Guarantees and Indemnities, Data Protection and confidentiality and deposits.  Hilary Crook, Solicitor, Hatch Legal

2.40pm – 2.55pm

Any Outstanding Legal Issues to be raised by delegates

2.55pm - 3.10pm

Break (tea and coffee available)

3.10pm – 3.50pm

Complaints and Issues: What Role do Parents Have? Interactive Session and Discussion Looking at How to Handle actual Problems. Victoria Loverseed, Tenancy Support Officer, Unipol Student Homes

3.50pm – 4.10pm

Delegate Round Up and Panel Discussion

4.15pm

Ends