Sources of help and advice
Unipol Student Homes
Tel: 0113 243 0169
Fax: 0113 283 5973 or 0113 234 35 49
E.mail: info@unipol.leeds.ac.uk
Web: www.unipol.leeds.ac.uk
Unipol tenants only: housing@unipol.leeds.ac.uk
Leeds University Union Student Advice Centre
First floor of the Union Building
Telephone: 0113 380 1300
E.mail: advice@luu.leeds.ac.uk
Web: www.luuonline.com/advice
Leeds Met Students Union Student Advice Service
City Site 0113 209 8408
Beckett Park 0113 209 8446
Web: www.leedsmetsu.co.uk
Email: su.studentadvice@leedsmet.ac.uk
University of Leeds Accommodation Office
Email: accom@adm.leeds.ac.uk
Tel: 0113 3436073
Web: www.leeds.ac.uk/accommodation
Leeds Metropolitan University Accommodation Office
Telephone 0113 283 5972
Web: www.lmu.ac.uk/stuserv/accom
Leeds City Council
Environmental Services (includes disrepair, noise Problems, refuse collection, pest control)
Tel: 0845 124 0113
Trading Standards
Checking furniture meets with fire safety regulations Tel: 0113 253 6111
Regulatory and Consumer Protection Agencies
Health and Safety Executive
Information Line: 08701 545 500
Web: www.hse.gov.uk
Leeds 0113 283 4200
Gas Safe Register
National Watchdog for Gas Safety in Britain useful to check gas engineers registration.
Tel: 01256 372 200
Web: www.gassaferegister.co.uk
Transco
Gas Leaks Tel: 0800 111 999
Ofgem
The regulator for Britains Gas and Electrical industries funded by the DTI and provides advice on changing suppliers, price comparisons and information on Bills, safety and services.
Tel: 020 7901 7000
Web: www.ofgem.gov.uk
Energy Watch
Consumer Information and complaints service about gas and electricity suppliers
Tel: 0845 906 0708
Web: www.energywatch.org.uk
Ofcom
UK regulator of the communications industry
Tel: 020 7634 8700
Web: www.oftel.gov.uk
Office of Fair Trading
Complaints about Unfair Contract Terms
Web: www.oft.gov.uk
Small Claims Court Customer Service Unit
Help with the process of law.
Tel: 020 7210 2266
Web: www.courtservice.gov.uk
Utilities
Gas & Electricity
British Gas 0800 111 999 www.britishgas.co.uk
Gas Leaks 0800 111 999 [24 hr]
Yorkshire Electricity
To report a power failure Telephone 0800 375 675
British Telecom
Fault Line 151
Customer Services 150
Yorkshire Water
Enquiries 0345 828 888
Leakline 0800 573 553